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sap crm srm

CRM – Customer Relationship Management on SAP suite


SAP CRM simplifies all types of closed-loop interactions with customers through all the phases of the customer relationship cycle, from contact making or commercial transactions to order fulfilment or customer service. SAP CRM allows your company to develop your customer-centric business through different channels, synchronizing customer information coming from different touch points in order to have a 360-degree vision.

 

SRM – SAP Supplier Relationship Management on SAP Suite


Supplier Relationship Management solutions allow all size companies to activate shared collaborative processes with suppliers in order to identify and select the best offers in terms of quality and costs, to optimize the contractual terms and analyze the impact of new suppliers on the whole value channel. SAP Supplier Relationship Management (SAP SRM) is the ideal solution to manage the relationship with suppliers, thus improving competitiveness and profitability.

 

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